Intro Section
Auburn Rowe
Elevating a premium brand through a high-converting digital experience
Convert Via partnered with Auburn Rowe to reimagine their digital presence from the ground up. The goal was to create a site experience that matches the quality of the product while improving usability, storytelling, and conversion performance across key customer journeys.
The Opportunity
Auburn Rowe had a strong product and brand foundation, but their existing site experience did not fully reflect the premium nature of the brand. Key friction points across navigation, product discovery, and storytelling limited engagement and conversion.
The opportunity was to bridge the gap between brand perception and digital experience, creating a site that feels elevated, intentional, and optimized for growth.
Our Approach
We approached this project as both a brand elevation and a performance initiative. Every decision was made through the lens of balancing aesthetics with conversion.
Redefine site architecture to simplify navigation and product discovery
Elevate visual design to reflect a more premium, editorial feel
Strengthen product storytelling to drive emotional connection
Optimize key conversion paths across PDP, collection, and cart
Ensure a seamless experience across desktop and mobile
UX & UI Design
We redesigned the entire user experience to feel more intuitive, immersive, and aligned with the brand’s positioning.
Streamlined navigation and collection structure
Elevated PDP layouts with clearer hierarchy and value communication
Introduced editorial-style sections to support storytelling
Refined typography, spacing, and visual consistency across all pages
Designed mobile-first to ensure a frictionless shopping experience
Development & Build
The new Auburn Rowe site was built with performance and scalability in mind.
Clean, modular Shopify build for flexibility and speed
Optimized page load performance and Core Web Vitals
Implemented scalable templates for future growth
Ensured consistency across all templates and components
Conversion Rate Optimization (CRO)
Conversion was a core focus throughout the redesign.
Improved product page clarity and CTA visibility
Reduced friction in the add-to-cart and checkout journey
Enhanced trust signals and product education
Built a foundation for ongoing testing and optimization
Launch & Optimization
Post-launch, the focus shifts to iteration and performance.
Monitor user behavior and engagement metrics
Identify drop-off points and testing opportunities
Continuously refine based on data and insights
Chalonne
We’re supporting Chalonne with end-to-end CRO, retention marketing, and technical SEO, optimizing the customer journey from landing pages through checkout while strengthening lifecycle email performance.

